Customer Service Agreements support the know-how of maintaining your high voltage equipment. In case of a failure event, the response is very quick as the agreement normally includes man-hours, displacement costs and the replacement of strategic components.
The framework of the agreement is based on a matrix of High Voltage Service offerings. You can choose from the Hitachi Energy support services portfolio based on your actual needs at the time of entering into a service agreement with Hitachi Energy. The services provided range from simple single point of contact to complex full product engineering services.
If you are a Power Care user, please log in below. If you are not a user, but interested in Power Care, please contact your local Hitachi Energy service representative, shown on bottom of this page.