Search
Global

Choose your region and language

Go
EN

Menu

CCPA Privacy Notice

US Hitachi ABB Power Grids is committed to compliance with the CALIFORNIA CONSUMER PRIVACY ACT (“CCPA”). As such, US Hitachi ABB Power Gridshas included both the US Hitachi ABB Power GridsPrivacy Notice for California Consumers (which covers the information collected) as well as US Hitachi ABB Power Grids' CCPA Privacy Policy (which covers your rights under the CCPA as well as additional important information) here in this document accessible to any California Consumers.

US HITACHI ABB POWER GRIDS PRIVACY NOTICE FOR CALIFORNIA CONSUMERS HITACHI ABB POWER GRIDSINC. AND ITS US-BASED AFFILIATES(“HITACHI ABB POWER GRIDS”) EFFECTIVE JANUARY 1, 2020

US Hitachi ABB Power Grids is committed to compliance with the CALIFORNIA CONSUMER PRIVACY ACT (“CCPA”).
184 KB
pdf

US BASED HITACHI ABB POWER GRIDS AFFILIATES:

  • KEC Acquisition Corporation
  • Kuhlman Electric Corporation
  • ABB Enterprise Software Inc.

This PRIVACY NOTICE APPLIES TO CALIFORNIA RESIDENTS who qualify as a CONSUMER under the CCPA and supplements the information contained in the following:

This notice applies solely to visitors, users, and others who reside in the State of California (“consumers” or “you”) and covers information Hitachi ABB Power Grids collects both online and offline.

We adopt this Notice to comply with the California Consumer Privacy Act of 2018 (“CCPA”).  Any terms defined in the CCPA have the same meaning when used in this Notice.

1) Categories of Personal Information We Collect

We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a consumer or household (“personal information”).

Hitachi ABB Power Grids has collected the following categories of personal information from Consumers within the last twelve (12) months:

Category

Examples

Collected

A. Identifiers

A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver's license number, passport number, or other similar identifiers.

YES

B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e))

A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver's license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories.

YES

C. Protected classification characteristics under California or federal law

Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).

YES

D. Commercial information.

Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.

YES

E. Biometric information.

Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data.

YES

F. Internet or other similar network activity

Browsing history, search history, information on a consumer's interaction with a website, application, or advertisement.

YES

G. Geolocation data

Physical location or movements.

NO

H. Sensory data

Audio, electronic, visual, thermal, olfactory, or similar information.

YES

I. Professional or employment-related information.

Current or past job history or performance evaluations.

YES

J. Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99))

Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records.

YES

K. Inferences drawn from other personal information

Profile reflecting a person's preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

YES

2) Business purposes for your Personal Information

Category

Purposes

Collected

A. Identifiers

  • process and fulfill orders and keep you informed about the status of your or your company’s order;
  • provide and administer our products and services;
  • provide customer support, process, evaluate and respond to requests/inquiries;
  • conduct and facilitate customer satisfaction surveys;
  • conduct marketing and sales activities (including generating leads, pursuing marketing prospects, performing market research, determining and managing the effectiveness of our advertising and marketing campaigns and managing our brand);
  • send you marketing communications (alerts, promotional materials, newsletters, etc.);
  • perform data analytics (such as market research, trend analysis, financial analysis, and customer segmentation).
  • For individuals inquiring about job opportunities with Hitachi ABB Power Grids, we collect this information to assess employment offers.
  • For employees, we collect this information to provide benefits connected with your employment and other regulatory requirements
  • To improve our website and present its contents to you.
  • To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us is among the assets transferred.

YES

B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e))

  • process and fulfill orders and keep you informed about the status of your or your company’s order;
  • provide and administer our products and services;
  • provide customer support, process, evaluate and respond to requests/inquiries;
  • conduct and facilitate customer satisfaction surveys;
  • conduct marketing and sales activities (including generating leads, pursuing marketing prospects, performing market research, determining and managing the effectiveness of our advertising and marketing campaigns and managing our brand);
  • send you marketing communications (alerts, promotional materials, newsletters, etc.);
  • perform data analytics (such as market research, trend analysis, financial analysis, and customer segmentation).
  • For individuals inquiring about job opportunities with Hitachi ABB Power Grids, we collect this information to assess employment offers.
  • For employees, we collect this information to provide benefits connected with your employment, other regulatory requirements and employee specific communication initiatives.
  • To improve our website and present its contents to you.
  • To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us is among the assets transferred.

YES

C. Protected classification characteristics under California or federal law

  • For individuals inquiring about job opportunities with Hitachi ABB Power Grids, we collect this information to assess employment offers.
  • For employees, we collect this information to provide benefits connected with your employment and other regulatory requirements

YES

D. Commercial information.

  • process and fulfill orders and keep you informed about the status of your or your company’s order;
  • provide and administer our products and services;
  • provide customer support, process, evaluate and respond to requests/inquiries;
  • conduct and facilitate customer satisfaction surveys;
  • conduct marketing and sales activities (including generating leads, pursuing marketing prospects, performing market research, determining and managing the effectiveness of our advertising and marketing campaigns and managing our brand);
  • send you marketing communications (alerts, promotional materials, newsletters, etc.);
  • perform data analytics (such as market research, trend analysis, financial analysis, and customer segmentation).

YES

E. Biometric information.

  • For employees, we collect this information to provide benefits connected with your employment and other regulatory requirements

YES

F. Internet or other similar network activity

  • To improve our website and present its contents to you.
  • conduct marketing and sales activities (including generating leads, pursuing marketing prospects, performing market research, determining and managing the effectiveness of our advertising and marketing campaigns and managing our brand);
  • send you marketing communications (alerts, promotional materials, newsletters, etc.);
  • perform data analytics (such as market research, trend analysis, financial analysis, and customer segmentation

YES

G. Geolocation data

Physical location or movements.

NO

H. Sensory data

  • For employees, we collect this information to provide benefits connected with your employment and other regulatory requirements

YES

I. Professional or employment-related information.

  • For individuals inquiring about job opportunities with Hitachi ABB Power Grids, we collect this information to assess employment offers.
  • For employees, we collect this information to provide benefits connected with your employment and other regulatory requirements

YES

J. Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99))

  • For individuals inquiring about job opportunities with Hitachi ABB Power Grids, we collect this information to assess employment offers.

YES

K. Inferences drawn from other personal information

  • For employees, we collect this information to provide benefits connected with your employment and other regulatory requirements

YES

In the preceding twelve (12) months, Hitachi ABB Power Grids has not sold any of your collected Personal Information. Unless otherwise notified and your consent is obtained, Hitachi ABB Power Grids does not sell any of your collected Personal Information.

For any Consumer with a disability, please contact our toll-free number (800) 435-7365 for an alternative means for receiving this Notice.

US HITACHI ABB POWER GRIDS PRIVACY POLICY FOR CALIFORNIA CONSUMERS HITACHI ABB POWER GRIDS INC. AND ITS US-BASED AFFILIATES (“HITACHI ABB POWER GRIDS”) EFFECTIVE JANUARY 1, 2020

This PRIVACY POLICY APPLIES TO CALIFORNIA RESIDENTS who qualify as a CONSUMER and supplements the information contained in the

We adopt this Privacy Policy to comply with the California Consumer Privacy Act of 2018 (“CCPA”) and other California privacy laws.  Any terms defined in the CCPA have the same meaning when used in this Privacy Policy and details your rights and other important information under the CCPA.

For any Consumer with a disability, please contact our toll-free number 800 435-7365 for an alternative means to for receiving this PRIVACY POLICY.

CALIFORNIA RESIDENT’S RIGHTS AND CHOICES

The CCPA provides Consumers (California residents) with specific rights regarding their personal information.

This section describes those CCPA rights and explains how to exercise them.

I. Right to Know About Personal Information Collected, Disclosed, or Sold

As a Consumer under the CCPA, you have the right to request from Hitachi ABB Power Grids the following data collected by Hitachi ABB Power Grids in the preceding 12 months:

  1. categories of personal information that we have collected about you;
  2. for each category of personal information, the categories of sources from which the personal information is collected;
  3. for each category of personal information, the business or commercial purpose for collecting or selling personal information;
  4. for each category of personal information, the categories of third parties with whom ABB shares such personal information; and
  5. the specific pieces of personal information Hitachi ABB Power Grids has collected about you.

As a Consumer under the CCPA, you have the right to the above listed information related to your Personal Information that Hitachi ABB Power Grids has collected, disclosed and/or sold in the preceding 12-months.

A. Instructions and verification of Consumer Requests

Consumer can submit their request:

Verification:

  • Hitachi ABB Power Grids will verify the identity using either a two or three factor analysis depending on the Consumers relationship and type of information requested with Hitachi ABB Power Grids .
  • Hitachi ABB Power Grids employees submitting the request will be verified and stored in internal Hitachi ABB Power Grids sources;
  • Hitachi ABB Power Grids will verify the identity using either a two or three factor analysis depending on the Consumers relationship and type of information requested with ABB.
  • Hitachi ABB Power Grids employees submitting the request will be verified and stored in internal Hitachi ABB Power Grids sources;
  • contacting our toll-free number 800435-7365 Option 0;
  • Consumers contacting this number will be advised of the ability to utilize either of the above venues for formal submissions based on whether the Consumer is a current customer, Hitachi ABB Power Grids employee or does not have one of the current relationships with Hitachi ABB Power Grids.
  • In the event, the calling Consumer is unable to validate residency as a California Consumer, Hitachi ABB Power Grids attendants will be instructed to intake the same information into the same online form, which will then be sent to Privacy Management Team to handle similar to the above requests.

A. Collection of Personal Information By Hitachi ABB Power Grids

We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a consumer or device (“personal information”).

Hitachi ABB Power Grids has collected the following categories of personal information from Consumers within the last twelve (12) months:

Category

Examples

Collected

A. Identifiers

A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver's license number, passport number, or other similar identifiers.

YES

B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e))

A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver's license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories.

YES

C. Protected classification characteristics under California or federal law

Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).

YES

D. Commercial information.

Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.

YES

E. Biometric information.

Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data.

YES

F. Internet or other similar network activity

Browsing history, search history, information on a consumer's interaction with a website, application, or advertisement.

YES

G. Geolocation data

Physical location or movements.

NO

H. Sensory data

Audio, electronic, visual, thermal, olfactory, or similar information.

YES

I. Professional or employment-related information.

Current or past job history or performance evaluations.

YES

J. Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99))

Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records.

YES

K. Inferences drawn from other personal information

Profile reflecting a person's preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

YES

B. Business purposes and Sources of your Personal Information

Category

Purposes

Source

A. Identifiers

  • process and fulfill orders and keep you informed about the status of your or your company’s order;
  • provide and administer our products and services;
  • provide customer support, process, evaluate and respond to requests/inquiries;
  • conduct and facilitate customer satisfaction surveys;
  • conduct marketing and sales activities (including generating leads, pursuing marketing prospects, performing market research, determining and managing the effectiveness of our advertising and marketing campaigns and managing our brand);
  • send you marketing communications (alerts, promotional materials, newsletters, etc.);
  • perform data analytics (such as market research, trend analysis, financial analysis, and customer segmentation).
  • For individuals inquiring about job opportunities with Hitachi ABB Power Grid , we collect this information to assess employment offers.
  • For employees, we collect this information to provide benefits connected with your employment, other regulatory requirements and employee specific communication initiatives.
  • To improve our website and present its contents to you.
  • To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us is among the assets transferred.

Consumer

B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e))

  • process and fulfill orders and keep you informed about the status of your or your company’s order;
  • provide and administer our products and services;
  • provide customer support, process, evaluate and respond to requests/inquiries;
  • conduct and facilitate customer satisfaction surveys;
  • conduct marketing and sales activities (including generating leads, pursuing marketing prospects, performing market research, determining and managing the effectiveness of our advertising and marketing campaigns and managing our brand);
  • send you marketing communications (alerts, promotional materials, newsletters, etc.);
  • perform data analytics (such as market research, trend analysis, financial analysis, and customer segmentation).
  • For individuals inquiring about job opportunities with Hitachi ABB Power Grids, we collect this information to assess employment offers.
  • For employees, we collect this information to provide benefits connected with your employment and other regulatory requirements
  • To improve our website and present its contents to you.
  • To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us is among the assets transferred.

Consumer

C. Protected classification characteristics under California or federal law

  • For individuals inquiring about job opportunities with Hitachi ABB Power Grids, we collect this information to assess employment offers.
  • For employees, we collect this information to provide benefits connected with your employment and other regulatory requirements

Consumer

D. Commercial information.

  • process and fulfill orders and keep you informed about the status of your or your company’s order;
  • provide and administer our products and services;
  • provide customer support, process, evaluate and respond to requests/inquiries;
  • conduct and facilitate customer satisfaction surveys;
  • conduct marketing and sales activities (including generating leads, pursuing marketing prospects, performing market research, determining and managing the effectiveness of our advertising and marketing campaigns and managing our brand);
  • send you marketing communications (alerts, promotional materials, newsletters, etc.);
  • perform data analytics (such as market research, trend analysis, financial analysis, and customer segmentation).

Consumer

E. Biometric information.

  • For employees, we collect this information to provide benefits connected with your employment and other regulatory requirements

Consumer

F. Internet or other similar network activity

  • To improve our website and present its contents to you.
  • conduct marketing and sales activities (including generating leads, pursuing marketing prospects, performing market research, determining and managing the effectiveness of our advertising and marketing campaigns and managing our brand);
  • send you marketing communications (alerts, promotional materials, newsletters, etc.);
  • perform data analytics (such as market research, trend analysis, financial analysis, and customer segmentation

Consumer

G. Geolocation data

Physical location or movements.

NO

H. Sensory data

  • For employees, we collect this information to provide benefits connected with your employment and other regulatory requirements

Consumer

I. Professional or employment-related information.

  • For individuals inquiring about job opportunities with Hitachi ABB Power Grids, we collect this information to assess employment offers.
  • For employees, we collect this information to provide benefits connected with your employment and other regulatory requirements

Consumer

J. Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99))

  • For individuals inquiring about job opportunities with Hitachi ABB Power Grids, we collect this information to assess employment offers.

Consumer

K. Inferences drawn from other personal information

  • For employees, we collect this information to provide benefits connected with your employment and other regulatory requirements

Consumer

C. Business purposes and Categories of Third-Parties with whom your Personal Information was shared

Category

Purposes

Shared with the following third parties:

A. Identifiers

  • process and fulfill orders and keep you informed about the status of your or your company’s order;
  • provide and administer our products and services;
  • provide customer support, process, evaluate and respond to requests/inquiries;
  • conduct and facilitate customer satisfaction surveys;
  • conduct marketing and sales activities (including generating leads, pursuing marketing prospects, performing market research, determining and managing the effectiveness of our advertising and marketing campaigns and managing our brand);
  • send you marketing communications (alerts, promotional materials, newsletters, etc.);
  • perform data analytics (such as market research, trend analysis, financial analysis, and customer segmentation).
  • For individuals inquiring about job opportunities with Hitachi ABB Power Grids, we collect this information to assess employment offers.
  • For employees, we collect this information to provide benefits connected with your employment and other regulatory requirements
  • To improve our website and present its contents to you.
  • To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us is among the assets transferred.

Hitachi ABB Power Grids affiliates

Hitachi ABB Power Grids business partners, distributors and agents,

Service Providers

Potential acquirers of Hitachi ABB Power Grids businesses or assets

Law enforcement or government authorities

B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e))

  • process and fulfill orders and keep you informed about the status of your or your company’s order;
  • provide and administer our products and services;
  • provide customer support, process, evaluate and respond to requests/inquiries;
  • conduct and facilitate customer satisfaction surveys;
  • conduct marketing and sales activities (including generating leads, pursuing marketing prospects, performing market research, determining and managing the effectiveness of our advertising and marketing campaigns and managing our brand);
  • send you marketing communications (alerts, promotional materials, newsletters, etc.);
  • perform data analytics (such as market research, trend analysis, financial analysis, and customer segmentation).
  • For individuals inquiring about job opportunities with Hitachi ABB Power Grids, we collect this information to assess employment offers.
  • For employees, we collect this information to provide benefits connected with your employment, other regulatory requirements and employee specific communication initiatives.
  • To improve our website and present its contents to you.
  • To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us is among the assets transferred.

Hitachi ABB Power Grids  affiliates

Hitachi ABB Power Grids business partners, distributors and agents,

Service Providers

Potential acquirers of Hitachi ABB Power Grids businesses or assets

Law enforcement or government authorities

C. Protected classification characteristics under California or federal law

  • For individuals inquiring about job opportunities with Hitachi ABB Power Grids, we collect this information to assess employment offers.
  • For employees, we collect this information to provide benefits connected with your employment and other regulatory requirements

Hitachi ABB Power Grids affiliates

Hitachi ABB Power Grids business partners, distributors and agents,

Service Providers

Potential acquirers of Hitachi ABB Power Grids businesses or assets

Law enforcement or government authorities

D. Commercial information.

  • process and fulfill orders and keep you informed about the status of your or your company’s order;
  • provide and administer our products and services;
  • provide customer support, process, evaluate and respond to requests/inquiries;
  • conduct and facilitate customer satisfaction surveys;
  • conduct marketing and sales activities (including generating leads, pursuing marketing prospects, performing market research, determining and managing the effectiveness of our advertising and marketing campaigns and managing our brand);
  • send you marketing communications (alerts, promotional materials, newsletters, etc.);
  • perform data analytics (such as market research, trend analysis, financial analysis, and customer segmentation).

Hitachi ABB Power Grids affiliates

Hitachi ABB Power Grids business partners, distributors and agents,

Service Providers

Potential acquirers of Hitachi ABB Power Grids businesses or assets

Law enforcement or government authorities

E. Biometric information.

  • For employees, we collect this information to provide benefits connected with your employment and other regulatory requirements

Hitachi ABB Power Grids affiliates

Hitachi ABB Power Grids business partners, distributors and agents,

Service Providers

Potential acquirers of Hitachi ABB Power Grids businesses or assets

Law enforcement or government authorities

F. Internet or other similar network activity

  • To improve our website and present its contents to you.
  • conduct marketing and sales activities (including generating leads, pursuing marketing prospects, performing market research, determining and managing the effectiveness of our advertising and marketing campaigns and managing our brand);
  • send you marketing communications (alerts, promotional materials, newsletters, etc.);
  • perform data analytics (such as market research, trend analysis, financial analysis, and customer segmentation

Hitachi ABB Power Grids affiliates

Hitachi ABB Power Grids business partners, distributors and agents,

Service Providers

Potential acquirers of Hitachi ABB Power Grids businesses or assets

Law enforcement or government authorities

G. Geolocation data

Physical location or movements.

NONE

H. Sensory data

  • For employees, we collect this information to provide benefits connected with your employment and other regulatory requirements

Hitachi ABB Power Grids affiliates

Hitachi ABB Power Grids business partners, distributors and agents,

Service Providers

Potential acquirers of Hitachi ABB Power Grids businesses or assets

Law enforcement or government authorities

I. Professional or employment-related information.

  • For individuals inquiring about job opportunities with Hitachi ABB Power Grids, we collect this information to assess employment offers.
  • For employees, we collect this information to provide benefits connected with your employment and other regulatory requirements

Hitachi ABB Power Grids affiliates

Hitachi ABB Power Grids business partners, distributors and agents,

Service Providers

Potential acquirers of Hitachi ABB Power Grids businesses or assets

Law enforcement or government authorities

J. Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99))

  • For individuals inquiring about job opportunities with Hitachi ABB Power Grids, we collect this information to assess employment offers.

Consumer

K. Inferences drawn from other personal information

  • For employees, we collect this information to provide benefits connected with your employment and other regulatory requirements

Consumer

In the preceding twelve (12) months, Hitachi ABB Power Grids has not sold any of your collected Personal Information.  Hitachi ABB Power Grids has only provided/disclosed this Personal Information for the Business Purpose listed above and only to those categories of third-parties listed above.

We only collect the personal information from you that we need for the above purposes. We may also anonymize your personal information, so it no longer identifies you and use it for various purposes, including the improvement of our services and testing our IT systems. We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice and obtaining any required consents.

Hitachi ABB Power Grids does not sell any personal information of minors under 16 years of age without affirmative authorization.

II. Right to Request Deletion of Personal Information

As a CCPA Consumer, you shall have the right to request that Hitachi ABB Power Grids delete any personal information about you that Hitachi ABB Power Grids has collected from you subject to certain exceptions provided under the CCPA (this right is not currently extended to job applicants, employees, officers or directors of Hitachi ABB Power Grids and business-to-business contacts communicating with Hitachi ABB Power Grids when conducting business with Hitachi ABB Power Grids (unless opting out of a sale).

Requesting to be forgotten from Hitachi ABB Power Grids systems may interfere with Hitachi ABB Power Grids' ability to provide products and/or services and;

The deletion right does not apply if Hitachi ABB Power Grids needs the personal information:

  • to complete the transaction or provide a good or service requested by the consumer for which the business collected the personal information or otherwise perform a contract between the business and the consumer;
  • to detect or prevent security incidents or illegal activity;
  • to identify and correct errors that impair existing functionality;
  • to exercise a legal right or ensuring another consumer can exercise his/her legal right;
  • to comply with the California Electronic Communications Privacy Act;
  • to engage in public or peer-reviewed scientific, historical, or statistical research in the public interest if deletion of the personal information is likely to make the research impossible or seriously impair it;
  • solely for internal uses that are reasonably aligned with the expectations of the consumer based on the consumer’s relationship with the business;
  • to comply with a legal obligation; or
  • for lawful internal uses that are compatible with the context in which the consumer provided the personal information to the business.

D. Instructions for Submitting a Consumer Request

Consumers shall submit Requests utilizing the same channels and as stated above in Section I. A

E. Verification of Consumer Requests

Verifications of Consumer Requests will be done utilizing the same methodology as stated above in Section I. A.

In addition, all requests to delete shall involve two steps: 1) where consumer makes formal request to delete and 2) where consumer separately confirms that they want their personal information deleted.

III. Right to Opt-Out of Sale of Information

As a consumer under the CCPA, you have the right, at any time, to direct Hitachi ABB Power Grids to not sell your personal information.  This is referred to as the right to “opt-out.” As noted above, per Hitachi ABB Power Grids Policy, Hitachi ABB Power Grids does not sell any personal information therefore, an opt out option is not required.

IV. Right to Receive Service on Equal Terms

Under the CCPA, Hitachi ABB Power Grids shall not discriminate against you as a Consumer for exercising any CCPA consumer rights, including, but not limited to:

  1. denying goods or services to the Consumer
  2. charging different prices or rates for goods or services, including through the use of discounts or other benefits or imposing penalties
  3. providing a different level or quality of goods or services to the consumer and;
  4. suggesting that the consumer will receive a different level or quality of goods or services. 

V. Right to appoint an Authorized Agent

Where a consumer wishes to use an authorized agent to submit a request to know or a request to delete, Hitachi ABB Power Grids shall require that the consumer: 1) provide the authorized agent written permission to do so; and 2) verify their own identity directly with Hitachi ABB Power Grids 

VI. Contact for More Information

If you would like to exercise any of the above rights or get further information regarding Hitachi ABB Power Grids' personal information practices as they relate to the CCPA, please contact the following toll-free number:

1-800-435-7365 Option 0  (working on operationalizing)

Alternatively, you can submit requests directly www.abb.com/privacy. Please follow the link for CA Consumers.

Additionally, Hitachi ABB Power Grids is part of a global company operating in many different countries. If you have any questions not answered in this Policy concerning how we use your personal information, or wish to raise a complaint regarding how we may have handled your personal information, you may also contact the Hitachi ABB Power Grids Group’s Data Protection Officer at privacy@hitachi-powergrids.com.

VII. How We Protect Your Data?

ABB has in place reasonable security procedures and practices to help protect personal information from being breached.

You may obtain a copy of the safeguards which Hitachi ABB Power Grids companies globally use to protect your personal information by visiting www.abb.com/privacy.

VIII. Effective Date of Privacy Policy

January 1, 2020

US Hitachi ABB Power Grids is committed to compliance with the CALIFORNIA CONSUMER PRIVACY ACT (“CCPA”).
184 KB
pdf