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System care agreement

System care agreement

By appointing Hitachi ABB Power Grids as your service and cybersecurity partner; you enter a system care agreement which ensures you benefit not only from ABB’s huge domain expertise across the globe but also your system will be regularly assessed by your Hitachi ABB Power Grids service team for any potential obsolete products, software, and solutions that are no longer in production or supported and for any potential cybersecurity infringements. This ensures a long-term approach is taken to ensure the sustained trouble-free running of systems and sustained cybersecurity vigilance.

System Care is designed to support your decision-making process, helping you make choices that will maximize availability and reduce the risks associated with operating and maintaining your systems.

Every new load, upgrade, extension, and reconfiguration of your network can create unexpected stresses and interactions that the original power system was not designed for. 

Power system trainings provide information that allows you to understand the root of present or future power system problems and to make correct decisions in planning upgrades or extensions in your power system, which lead to reduced operating costs, increased availability and minimized equipment or system failure.

The following list will be check during the system care: 

  • Rapid response
  • Preventive maintenance
  • Spare parts
  • Training
  • Cybersecurity
  • Software and firmware lifecycle
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System care agreement