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Repairs

Corrective actions are needed from time to time when unscheduled problems occur. Hitachi ABB Power Grids is committed to supplying support solutions that meet our customers needs and specifications.

To rectify a problem as soon as possible, we provide several support options. Rapid Response provides expert support via phone, e-mail, or other agreed means of contact. Short responsetime to a knowledgeable Hitachi ABB Power Grids engineer provides immediate access to solutions, saving valuable time. Minor incidents can be resolved quickly, and in the event of a major issue, immediate support is available.

24/7 phone

In the event of a problem, 24/7 phone support provides the security of a hotline at any time by phone, e-mail, or some other agreed upon means of contact. 

24/7 remote

The remote assistance for HVDC enables Hitachi ABB Power Grids to immediately start troubleshooting and monitor a converter station from a secure remote location within the Hitachi ABB Power Grids network.

24/7 on-site

The on-site corrective maintenance service guarantees that a support engineer will arrive on your site within an agreed period of time.

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