All day, every day. You can reach us via portal, email or phone.
The Enterprise Software Customer Support Portal enables users to generate and track support tickets and their priorities.
Portal: Customer Portal Login
Email: CustomerCare.Es@hitachi-powergrids.com
Phone: Toll Free Numbers
For Velocity Suite please call 1-888-968-8860 or email velocity-support-pges@hitachi-powergrids.com.
