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Customer experience

Serving customers. Supporting innovation.

All day, every day. You can reach us via portal, email or phone.

The Enterprise Software Customer Support Portal enables users to generate and track support tickets and their priorities.

Portal: Customer Portal Login

Email:  CustomerCare.Es@hitachi-powergrids.com

Phone: Toll Free Numbers

For Velocity Suite please call 1-888-968-8860 or email velocity-support-pges@hitachi-powergrids.com